Privacy policy
Controller and contact
The personal data controller is ROEL TRANS SERV SRL, which operates the RKM Trans / RKM Logistics brand. Its registered office and contact details are set out below. Send personal data requests to office@rkm-trans.eu. This notice concerns the website enquiry process under Regulation (EU) 2016/679 (GDPR).
Data and purposes
The quote form collects contact name, email, phone, company name, message and shipment details you submit (locations, cargo, weight, dimensions, dates and requested handling). We use these to assess and respond to your enquiry and prepare a quotation. Hosting and email infrastructure may also process technical connection and delivery data for operation and security. Do not include sensitive personal data in your message.
Legal basis and required fields
Article 6(1)(b) GDPR applies to steps requested before entering a contract where you are the prospective contracting party. Article 6(1)(f) applies to handling business contact enquiries and protecting the service; the interests pursued are responding to business requests and maintaining a secure website. Required fields are necessary to assess your enquiry; without them we cannot process the form. The checkbox acknowledges this notice; it is not consent to marketing and does not replace these legal bases.
Retention
Enquiry data is retained for one year from the last contact, then deleted, unless longer retention is necessary for a contract or a legal obligation.
Recipients and international transfers
The website is hosted by Vercel Inc., USA (hosting). Personnel handling enquiries have access to the data. Resend (Plus Five Five, Inc., 2261 Market Street #5039, San Francisco, CA 94114, USA) acts as processor for sending form emails. Primary processing takes place in the United States. For Resend, transfers rely on the EU–U.S. Data Privacy Framework, under which Resend is certified, and EU Standard Contractual Clauses (Decision 2021/914), as described in Resend’s data processing agreement. See Resend’s subprocessor list. You may request information about safeguards at the contact address above.
Your rights
Subject to GDPR conditions, you may request access, rectification, erasure, restriction, portability and object to processing based on legitimate interests. Contact office@rkm-trans.eu to exercise these rights. You can complain to ANSPDCP (www.dataprotection.ro) or another competent supervisory authority. No automated decision-making or profiling is implemented in the website enquiry code.
RKM Trans / RKM Logistics is the brand operated by ROEL TRANS SERV SRL.
ROEL TRANS SERV SRL
Registered office: Str. Rafinorilor nr. 4, subsol, camera S18, Mun. Ploiesti, jud. Prahova, cod postal 100522, Romania
Office: Bucharest
Nr. Reg. Com.: J2008001691292 · CUI / VAT ID: RO24050669
EUID: ROONRC.J2008001691292
Share capital: 200 lei
Working hours: Monday–Friday 07:00–19:00
Operations depend on compliance with drivers' driving and rest time rules under Regulation (EC) No 561/2006.